Terms and Conditions


Client (Golf Club) on boarding: The client will be required to complete an on boarding document prior to the creation of content. Failure to complete the on boarding document in a timely manner may result in delays in content creation, strategy and website design.

Service Agreement: By signing up to Total Golf Solutions’ Social Media Marketing Packages, you acknowledge and agree to adhere to the terms and conditions outlined herein.

Service Description: Total Golf Solutions will deliver Social Media Marketing services in accordance with the selected package, encompassing content creation, posting, analytics, and strategy development. Full details of your project (website design, digital audit or other), will be outlined in your quote, as well as the timeline for completion.

Cancellation Policy: Clients retain the flexibility to cancel the service at any time with 30 days notice. No mandatory lock-in contract is enforced, offering our clients increased flexibility. The Golf Club will be required to pay for the month of content after the 30 day cancellation notice period. All cancellation requests must be made in writing to admin@totalgolfsolutions.com.au or directly to your Account Manager via email.

Billing and Payments: Payments for the Marketing Packages are expected on a monthly basis (1st of every month) and will be invoiced via email. Failure to meet payment deadlines may result in a suspension of services. All content is owned by TGS until payment has been made. All website designs require a 50% deposit at the time of booking.

Service Modifications: Total Golf Solutions reserves the right to modify the terms of the Social Media Marketing Packages and website designs, including service features and pricing. Clients will be notified in advance of any such changes.

Client Responsibilities: Clients are accountable for providing necessary access, information, and approvals essential for the effective implementation of the Social Media Marketing services. Additionally, clients must promptly supply relevant content and images when requested to maximise social media effectiveness, ensuring the quality and consistency of marketing campaigns.

Confidentiality: Both parties commit to maintaining the confidentiality of sensitive information exchanged during the service period.

Intellectual Property: All content and materials generated by Total Golf Solutions as part of the Social Media Marketing service are the intellectual property of Total Golf Solutions unless otherwise specified in writing.

Termination of Services: Total Golf Solutions reserves the right to terminate services in the event of a breach of these terms and conditions by the client.

Monthly E-newsletter subscription: Total Golf Solutions uses Mail Chimp, Brevo or MailLite as the preferred email marketing platforms. This is an added subscription cost (from $15 per month) and must be paid by credit card by the Golf Club directly. We will discuss these options during the onboarding session. 2024 Spam Laws require domain names to be verified. This is a DNS record that will need to be given to your email and domain name hosting provider.

Contact Information: For inquiries or concerns related to the Social Media Marketing Packages, please contact us at admin@totalgolfsolutions.com.au.

Moreover, clients are expected to possess a basic understanding of both organic and paid advertising on social media platforms, each strategy governed by distinct parameters. For detailed information, clients are encouraged to consult with their designated Account Manager, who can provide insights and guidance. For instance, achieving an increase in followers may necessitate paid advertising to reach a broader audience. Clear communication with the Account Manager will aid in aligning strategies with specific business goals.

Website Development Terms and Conditions:

Service Agreement: By engaging in our website development services, you agree to comply with the terms and conditions outlined herein. This agreement establishes the framework for our collaboration and sets expectations for both parties involved.

Scope of Work: The scope of work includes the specific website development services detailed in the agreed-upon quote. Any additional features or modifications requested outside this scope may incur extra charges and will be subject to mutual agreement.

Payment Terms: Payments for website development services are due according to the agreed-upon schedule. Failure to make timely payments may result in a suspension of services.

Intellectual Property and Ownership: All intellectual property rights, including but not limited to code, designs, and content created during the website development process, will belong to the client upon full payment. Any third-party tools or resources used will adhere to their respective licenses and terms.

Timeline and Delivery: A project timeline will be established during the initial consultation, outlining milestones and deadlines for deliverables. The timeline will be added to the quote. While we strive to adhere to the agreed-upon schedule, delays may occur due to unforeseen circumstances. Both parties will maintain open communication to address any adjustments to the timeline promptly. Websites take approximately 6 – 8 weeks to complete.

Cost: All website developments will require a 50% deposit at the time of booking. The remaining cost must be paid at the completion of the site (once approved by the Golf Club) prior to going live.

Ongoing website maintenance and updates included in the Eagle package: TGS provides basic content updating (including images and copy). If the website is owned by another company or in the control of another company, TGS will not be responsible for any major updating such as themes and plugins. It is recommended that your current website developer include analytics and SEO plugins to maximise digital marketing efforts. TGS will be able to update general information dependant on the level of access that is provided by the current developer.

Annual Website Hosting: Hosting services are provided on an annual basis. The hosting fee is included in the initial website development cost and covers the maintenance of server space and security measures. Annual hosting fees are due each year and must be paid by the golf club to prevent uninterrupted service. Failure to make timely payments may result in the suspension of hosting services. Details of the hosting plan, including features and any limitations, will be outlined in a separate hosting agreement and discussed during the onboarding session.

TGS will be available for ongoing support (for any technical issues) and monthly website management can also be provided at approximately $200 per month.

Updated: 28/2/24

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